Service and Support

Name: Service and Support
Brand: Infidelity

Servicing & Upgrades

Bringing longevity to your system

Not just here to sell you a new system, we endeavour to continue to offer support for many years to come.

We take pride in our work, offering comprehensive servicing and upgrade services for a range of products. Be it a 30 year old Rega Planar record deck or a more recent purchase that you'd like to add to or tweak, we take our responsibility to your long-term ownership seriously.

The equipment that we supply has been chosen as much for its build quality and reliability as its performance but occasionally thing do go wrong; as much of it comes from UK manufacturers, repairs are often carried out at the factory with original parts.

There are now many solutions and options available to you when it comes to fine tuning your system. Isolation, racks, cables, mains supply - it can all be a little overwhelming but the joy of it is you can dabble as little or as much as you like! We stock solutions from Entreq, Stillpoints and Isoslice but to name a few. There are of course the usual suspects when it comes to system performance. Racking from Naim Audio, Quadraspire and Spectral remain popular choices amongst our Customers.

Turntable Servicing

Rega & Linn Specialists

We have sold, serviced and continued to support the fabulous turntables that Linn and Rega have brought to market over the years.

Once purchased and setup your turntable should give you many years of musical pleasure. From time to time however it will benefit from a service and a cartridge or stylus replacement. You might also get the itch to upgrade parts of the player too! We are here to assist and offer recommendations along the way.

Please contact us whenever you need and we will be here to help.